How to Disable Alerts

The Disable Alerts feature provides a way to temporarily pause alert notifications for specific days, as well as time intervals. When alerts are disabled, you won't receive any notifications, even if issues are detected during the specified periods. This is particularly useful for planned maintenance, off-hours, or any time you don't wish to be disturbed by alerts.

Disable Alerts Configuration

1. Navigate to the Profile section in Pulsetic.
2. Locate and click on the Disable Alerts tab.
3. Check the box next to each day for which you want to disable alerts.
4. For each selected day, you can specify one or more time intervals during which alerts should be disabled. For example, you might disable alerts from 1:00 AM to 5:00 AM for planned nightly backups.

• Click the Add Interval button to add more time ranges for a specific day.
• To remove an interval, click the "X" icon next to it.

5. After configuring your desired days and time intervals, hit the Update button to apply your settings.

What Happens When Alerts are Disabled?

During the periods you have specified as "disabled," the system will not send any notifications for detected issues, regardless of your other alert settings (Email, SMS, Slack, etc.). Once the disabled period ends, alert notifications will resume automatically.

When to Use Disable Alerts

• Planned Maintenance: Prevent unnecessary alerts during scheduled system downtime.
• Off-Hours: Avoid receiving notifications during non-working hours or personal time.
• Holiday Periods: Temporarily pause alerts when you are away from work.
• Testing Environments: Disable alerts for systems that are undergoing active development or testing and are expected to have intermittent issues.

Team Disable Alerts

Each user can configure their own notification intervals. These intervals define when and how notifications are sent.

Teammates

• Teammates can customize their own notifications for email, SMS, and calls.
• These settings apply only to their account and do not affect the rest of the team.

Owners

• Owners define notification intervals that apply to:
  • Their own notifications (email, SMS, calls).
  • The entire team’s global notifications for channels such as Slack, Telegram, Discord, etc.

In other words:

• Teammates control only their personal email, SMS, and call settings.
• All other notification channels (Slack, Telegram, Discord, etc.) are managed by the owner’s configuration and apply team-wide.