How to Add a Custom Menu to Your Status Page

When users visit your status page during an outage, they aren't just looking at the downtime—they are looking for a path forward.

Adding a custom menu to the top of your dashboard allows you to guide them exactly where they need to go. You can add up to 3 links, which are perfect for routing frustrated users to your Help Center, a direct Contact Support form, or back to your main website once the outage is resolved.

How to Set Up Your Status Page Menu

  1. Log in to Pulsetic and click on the Status Pages tab. Find the page you want to update and click the settings (gear) icon to edit it.
  2. Look at the top navigation bar inside the editor and click on the Customization tab.
  3. Scroll down until you see the Menu section. Click to add a new item. For each link, enter a short Title (like "Help Center") and the exact URL. Keep titles short so they look clean on mobile devices.
  4. To see how your new links look before committing, click the Preview button to view your changes.
  5. Once you have entered your links, click Save Page at the bottom right of the screen.

Note:

Pulsetic limits this to a maximum of 3 links. Make sure you prioritize the URLs that matter most to a user during an outage.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us